Privacy Policy

1. Who We Are

This Privacy Policy applies to Dallimore Luxury Real Estate, a real estate agency specialising in new developments on the Costa del Sol, Spain.

• Address: Calle Los Gladiolos, Local 3, Bloque 4, 29660 Nueva Andalucía, Marbella, Spain
• Email: info@dallimoremarbella.com
• Phone: +34 685 49 20 57
• Website: www.dallimoredevelopments.com

We are the data controller and committed to protecting your privacy in accordance with the GDPR and Spanish data protection law (LOPDGDD).

2. Data We Collect

Information you provide directly

• First and last name
• Email address
• Phone number or WhatsApp number
• Budget range and preferred area
• Any message or property preferences you share
• The specific development you enquired about (including reference number)

Information collected automatically

• IP address and approximate location
• Browser type and device information
• Pages visited and time on site
• Referring website or search query

3. How We Use Your Data

• Responding to enquiries about specific developments or the buying process
• Providing property information including brochures, pricing and availability
• Follow-up communications on developments you have expressed interest in
• Improving our service by analysing how our website is used
• Legal compliance with Spanish and EU law

4. Legal Basis for Processing

• Contractual necessity (Art. 6(1)(b)): To respond to your enquiry and provide the information you requested.
• Legitimate interests (Art. 6(1)(f)): Following up with prospective buyers who have shown genuine interest.
• Consent (Art. 6(1)(a)): Where you have agreed to receive marketing communications.
• Legal obligation (Art. 6(1)(c)): Where processing is required by applicable law.

5. Third Parties & Data Sharing

Formspree

Our enquiry forms are processed by Formspree Inc. (USA), which is GDPR-compliant and processes data under Standard Contractual Clauses. Formspree Privacy Policy →

Resales Online

Property listings are powered by Resales Online. When you enquire about a specific development, we may forward your enquiry to the relevant developer through this network.

WhatsApp

If you contact us via WhatsApp, your message and phone number are processed by Meta Platforms Ireland Ltd. under WhatsApp's own privacy policy.

Google Analytics

We use Google Analytics to understand how visitors use our website. You can opt out via your cookie preferences or the Google Analytics Opt-out Add-on.

6. Cookies

Types of cookies we use

• Essential cookies: Required for the website to function. Cannot be disabled.
• Analytics cookies: Anonymous data about how visitors use the site (Google Analytics).
• Functional cookies: Remember your preferences such as language selection.

You can manage or delete cookies at any time through your browser settings. A cookie consent banner is shown on your first visit.

7. Data Retention

• Enquiry data: Retained for up to 3 years from last contact, then securely deleted.
• Transaction data: Retained for up to 10 years to comply with Spanish legal obligations.
• Analytics data: Aggregated and anonymised; typically 26 months via Google Analytics.

8. Your Rights

Under GDPR you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erasure (“right to be forgotten”), subject to conditions
• Restrict processing in certain circumstances
• Data portability in a machine-readable format
• Object to processing based on legitimate interests
• Withdraw consent at any time

To exercise any right, email info@dallimoremarbella.com. We will respond within 30 days. You may also lodge a complaint with the AEPD at www.aepd.es.

9. Security

We use HTTPS encryption on all data transmitted through our website, access controls limiting who can view enquiry data, and reputable third-party processors with their own security standards.

10. Contact Us